ARC’s mission is to become an extension of the client.
For this reason, ARC assigns a Single Point of Contact (SPOC) to each client to learn the client’s culture, processes and procedures. This Single Point of Contact will educate and adapt ARC to fit the client. Fundamentally, the benefit is that the client’s single point of contact at ARC works with the client starting in the sales cycle and continues throughout the entire length of the contract/partnership.