ARC Relocation FAQs: The #1 Relocation Resource
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Military Relocation FAQs
What is military relocation assistance?
Military relocation assistance includes comprehensive support services for service members during Permanent Change of Station (PCS) moves, covering transportation, temporary lodging, household goods shipment, and various allowances. This assistance is designed to help military families transition smoothly to new duty stations with minimal out-of-pocket expenses.
Who qualifies for relocation benefits in the military?
All active duty service members, reserve members on extended orders, and their authorized dependents qualify for military relocation benefits during PCS moves. Eligibility is based on receiving official orders for a permanent change of station lasting longer than 20 weeks.
How does the Permanent Change of Station (PCS) process work?
The PCS process begins when you receive official orders to relocate to a new duty station for more than 20 weeks. You’ll need to visit your local transportation office to coordinate your move, determine weight allowances, and arrange for household goods shipment and temporary lodging as needed.
What’s the difference between a PCS, TDY, and deployment move?
A PCS is a permanent relocation to a new duty station with full moving benefits, while TDY (Temporary Duty) is a short-term assignment typically without household goods shipment. Deployment moves are operational assignments where personal belongings usually remain at your home station, with different benefit structures for each type.
How far in advance should I start preparing for a PCS move?
You should begin PCS preparation as soon as you receive your orders, ideally 8-12 weeks before your move date. Early preparation allows time to coordinate with the transportation office, arrange household goods shipment, secure temporary lodging, and handle all necessary paperwork.
Government Relocation FAQs
What is a government relocation program?
Government relocation programs are assistance initiatives provided by federal, state, and local agencies to help individuals and families with the costs and logistics of relocating. These programs offer financial aid, resources, and support services to make transitions smoother for eligible participants, including federal employees, disaster victims, veterans, and low-income families.
Who qualifies for government-paid relocation benefits?
Federal employees transferring to new duty stations, military personnel on PCS orders, disaster victims, veterans, and low-income individuals or families may qualify for government relocation assistance. Eligibility criteria vary by program and typically consider factors like income level, family size, employment status, and the reason for relocation.
What is the difference between a government relocation and a private-sector move?
Government relocations are governed by strict federal regulations like the Federal Travel Regulation (FTR) and offer standardized benefits and reimbursement rates. Private-sector moves typically offer more flexibility in benefit structure but may vary significantly between companies, while government moves provide consistent, regulated benefits across all participating agencies.
How do I know if my agency will cover relocation costs?
Contact your HR department or relocation coordinator to review your agency’s specific relocation assistance program and determine your eligibility. Each federal agency may have slightly different policies within the broader federal guidelines, so it’s important to understand your specific agency’s coverage and requirements. If you’re unsure what steps to take you can always contact us at ARC and we’ll walk you through it.
Do government relocation benefits vary by agency?
While all federal agencies must follow the Federal Travel Regulation (FTR) guidelines, some agencies offer additional benefits or have specific programs tailored to their workforce needs. Your HR department can explain your agency’s specific relocation policies and any supplemental benefits beyond the standard federal package.
Relocation Packages & Lump Sum FAQs
What relocation benefits are included in a standard military PCS package?
Standard PCS benefits include household goods transportation up to your weight allowance, temporary lodging expenses, dislocation allowance (DLA), and mileage reimbursement for personally owned vehicle travel. Additional benefits may include per diem for travel days and various other allowances based on your specific circumstances. At ARC we also offer a realtor rebate to help you save thousands on closing costs.
Does the military provide a lump sum relocation payment?
The military doesn’t typically provide a single lump sum payment, but rather offers various allowances and reimbursements including DLA, per diem, and mileage allowances. For Personally Procured Moves (PPM/DITY), you can receive up to 100% reimbursement of what it would cost the government to move you.
How is the PCS relocation allowance calculated?
PCS allowances are calculated based on factors including your rank, number of dependents, distance of move, and authorized travel days. The Dislocation Allowance (DLA) varies by grade and dependent status, while per diem is calculated at ¾ rate for dependents 12 and older, and ½ rate for those under 12.
Can I choose between a lump sum payment and having the military cover expenses directly?
You can choose between a Government Procured Move (GPM) where the military handles everything, or a Personally Procured Move (PPM/DITY) where you manage the move yourself and receive reimbursement. With a PPM, you receive up to 100% of what the government move would cost, allowing you to potentially keep leftover funds.
What expenses can I use my relocation allowance for?
Relocation allowances can cover moving company expenses, temporary housing, security deposits, lease-breaking fees, fuel, food, lodging during travel, and other necessary moving-related costs. The Dislocation Allowance is specifically designed to cover miscellaneous expenses incurred during the moving process.
Do I need to pay taxes on my relocation allowance or lump sum?
Military relocation allowances and reimbursements are generally not taxable as they are considered reimbursements for expenses rather than income. However, any amounts you receive above actual expenses in a PPM/DITY move may be subject to taxation, so consult with a tax professional for your specific situation.
What relocation benefits are included in a typical government relocation package?
Typical benefits include household goods transportation, temporary lodging allowances, house-hunting trips, mileage reimbursement for travel, per diem allowances, and sometimes real estate transaction assistance. Additional benefits may include temporary storage, spouse job search assistance, and tax allowances depending on your specific situation and agency.
What is the Relocation Income Tax Allowance (RITA)?
RITA is designed to offset the additional tax liability federal employees face when relocation benefits are considered taxable income. This allowance helps ensure that employees don’t bear an unfair tax burden simply because they accepted a job transfer, making the financial impact of relocation more manageable.
What is the Withholding Tax Allowance (WTA)?
WTA covers the additional taxes withheld from an employee’s pay when they receive taxable relocation benefits during the tax year. This allowance helps maintain your regular take-home pay by compensating for the increased tax withholdings associated with relocation reimbursements and benefits.
How are relocation allowances calculated?
Relocation allowances are calculated based on federal guidelines that consider factors like your grade level, family size, distance of move, and current per diem rates for your destination. The Federal Travel Regulation (FTR) provides specific formulas and rates that agencies use to determine your entitled benefits and reimbursements.
What expenses are reimbursable under government relocation benefits?
Reimbursable expenses typically include household goods transportation, temporary lodging, meals during travel, mileage for personally owned vehicles, house-hunting trips, and real estate transaction costs. All expenses must comply with Federal Travel Regulation guidelines and require proper documentation and receipts for reimbursement.
Shipping Household Goods FAQs
How much weight am I allowed to ship during a PCS?
Weight allowances vary by rank and dependent status, ranging from 5,000 pounds for E-3 and below without dependents to 18,000 pounds for senior officers (O-6 through O-10). For example, an E-5 without dependents can ship 7,000 pounds, while an E-5 with dependents can ship 9,000 pounds.
What happens if my household goods exceed the weight limit?
If your shipment exceeds the authorized weight limit, you’ll be responsible for paying the excess weight charges out of pocket. It’s important to declutter before moving and estimate room weights to stay within your allowance and avoid unexpected costs.
Can I ship a vehicle as part of my PCS benefits?
Vehicle shipment is typically authorized for overseas PCS moves or when driving is not practical due to distance or circumstances. Domestic PCS moves usually include mileage reimbursement for driving your personally owned vehicle rather than shipping it.
How are fragile or valuable items handled during shipment?
Fragile and valuable items require special handling and should be clearly marked and documented during the packing process. You should maintain detailed inventories and consider personally transporting extremely valuable items rather than including them in your household goods shipment.
What insurance or coverage do I have for lost or damaged items?
The military provides basic coverage for lost or damaged household goods, but you may want to consider purchasing additional insurance for high-value items. Document all belongings with photos and detailed inventories before shipping to facilitate any necessary claims.
How can I track my household goods during shipment?
You can track your household goods shipment through the Defense Personal Property System (DPS) or by contacting your transportation office. If you choose to work with ARC for household goods shipping, we provide tracking information every step of the way.
Can I do a Personally Procured Move (PPM/DITY move) instead of letting the military move my items?
Yes, you can choose a PPM/DITY move where you handle your own relocation and receive up to 100% reimbursement of what a government move would cost. This option gives you more control over the moving process and timeline, and you can potentially keep any unused funds.
Temporary Housing & Lodging FAQs
Will the military cover temporary housing during my relocation?
Yes, the military provides Temporary Lodging Expense (TLE) for house-hunting trips and during the transition period when permanent housing isn’t immediately available. Coverage varies based on location and circumstances but typically includes reasonable lodging and meal expenses.
How long will temporary lodging benefits last?
Temporary lodging benefits typically last for a limited period, usually 10 days upon arrival at your new duty station, though this can be extended under certain circumstances. The exact duration depends on your specific situation and housing availability at your new location.
What is the Temporary Lodging Expense (TLE) and how do I apply for it?
TLE reimburses you for lodging and meal expenses during temporary stays when government quarters aren’t available or during house-hunting trips. You apply through your finance office with receipts and documentation of your temporary lodging needs.
What is the difference between TLE and TLA (Temporary Lodging Allowance)?
TLE (Temporary Lodging Expense) is used for domestic moves within the continental United States, while TLA (Temporary Lodging Allowance) applies to overseas assignments. Both cover similar expenses but have different rates and approval processes based on location.
Can I use Airbnb or extended-stay hotels for temporary lodging reimbursement?
Yes, Airbnb and extended-stay hotels are generally acceptable for temporary lodging reimbursement as long as the costs are reasonable and within authorized limits. Keep all receipts and documentation for reimbursement processing.
Are pets covered or reimbursed in temporary housing expenses?
Pet-related expenses for temporary housing are typically not covered by standard military relocation benefits. You’ll need to find pet-friendly accommodations and pay any additional pet fees out of pocket during your temporary lodging period.
Buying, Listing, & Selling Your Home
Does the military provide assistance with selling my current home?
The military doesn’t directly provide assistance with selling your home, but you may be eligible for programs like the Homeowners Assistance Program (HAP) in certain circumstances. Most service members work with real estate agents and use their relocation allowances to cover associated selling costs like realtor fees and closing expenses.
What programs are available if I owe more than my home is worth?
If you owe more than your home’s current value, you may qualify for the Homeowners Assistance Program (HAP) which can help cover losses from selling below market value due to military orders. This program is typically available when base closures or other military actions have negatively impacted local property values.
Will the military help with realtor fees or closing costs?
The military doesn’t directly pay realtor fees or closing costs, but these expenses can often be covered using your Dislocation Allowance (DLA) and other PCS allowances. These costs typically range from 5-10% of your home’s sale price and should be factored into your overall moving budget.
How do I qualify for the Homeowners Assistance Program (HAP)?
HAP eligibility is typically limited to situations where military actions like base closures have negatively impacted local real estate markets. You must be under PCS orders and demonstrate that your home’s value has declined due to military-related factors beyond normal market conditions.
Can Arc Relocation connect me with trusted real estate agents near my new duty station?
Yes, ARC Relocation maintains a network of vetted real estate agents who specialize in military relocations and understand the unique needs and timelines of PCS moves. These agents are familiar with VA loans, military terminology, and can help you navigate the home buying process at your new duty station. We also offer a Guaranteed Home Buyout program to make your home selling process much easier.
What should I consider when deciding whether to rent or sell my home during a PCS?
Consider factors like the current real estate market, your financial situation, whether you plan to return to the area, and your comfort level with long-distance property management. Renting may provide ongoing income but requires property management, while selling provides immediate funds but eliminates future rental income potential.
Family & Lifestyle FAQs
Can my spouse receive relocation assistance for finding a new job?
While the military doesn’t provide direct job placement assistance for spouses, many installations have family readiness groups and spouse employment resources. Military spouses may also be eligible for various federal employment preferences and programs designed to help with career continuity during frequent moves.
How does relocation affect my children’s school enrollment?
Military children can benefit from the Interstate Compact on Educational Opportunity for Military Children, which helps ensure smooth school transitions and protects against academic penalties from frequent moves. Contact the school liaison officer at your new duty station for assistance with enrollment and records transfer.
Are there special relocation resources for families with special needs?
Yes, the Exceptional Family Member Program (EFMP) provides additional support and ensures that assignments consider the availability of necessary medical and educational services. EFMP families may receive additional relocation assistance and longer timeframes to arrange specialized care at their new duty station.
Will the military pay to move my pets?
Pet transportation costs are generally not covered by standard PCS benefits and must be paid out of pocket. However, you may be able to use portions of your relocation allowances to cover pet travel expenses, and some overseas moves may have different provisions for pet transportation.
What support services are available for military families during a PCS move?
Support services include family readiness groups, relocation briefings, school liaison officers, chaplain services, and military family life counselors. Many installations also offer spouse clubs and newcomer orientations to help families integrate into their new communities.
Financial & Legal FAQs
Are PCS moving expenses tax deductible?
Active duty military members can deduct unreimbursed PCS moving expenses on their tax returns, making them one of the few groups still eligible for moving expense deductions after the Tax Cuts and Jobs Act of 2018. Keep detailed records of all moving-related expenses for tax purposes.
How do I request reimbursement for out-of-pocket moving costs?
Submit reimbursement requests through your finance office with all required receipts and documentation within the specified timeframe (typically within one year of your move). Ensure you have receipts for all claimed expenses and follow your service branch’s specific reimbursement procedures.
What happens if I get new PCS orders after already starting a move?
If you receive amended orders or new assignments after beginning your PCS process, contact your transportation office immediately to modify arrangements. The military will typically cover additional costs associated with redirecting your household goods shipment and changing your travel plans.
What should I do if my reimbursement is delayed?
Contact your finance office to track the status of your reimbursement and ensure all required documentation was submitted correctly. If delays persist, work with your unit’s administrative personnel or contact the finance office supervisor to resolve any processing issues.
Does relocation assistance cover international PCS moves?
Yes, international PCS moves typically include additional benefits like overseas housing allowance, temporary lodging allowance (TLA), and shipment of household goods and vehicles. International moves may also include cultural orientation, language training, and additional support services for overseas assignments.
International Relocation FAQs
How far in advance should I start planning my international move?
You should begin planning your international move at least 6-12 months in advance to allow adequate time for visa processing, work permits, shipping arrangements, and documentation preparation. International moves involve complex logistics including customs clearance, import regulations, and extended shipping timeframes that require extensive advance planning.
What relocation benefits are typically provided for international assignments?
International relocation packages typically include visa and work permit assistance, household goods shipping, temporary housing allowances, cultural training, language support, and tax equalization services. Additional benefits may include home leave allowances, education assistance for dependents, and cost-of-living adjustments to maintain your standard of living abroad.
Will my employer help with visas and work permits?
Most employers providing international relocations will assist with or fully handle visa and work permit applications for both employees and their dependents. This typically includes covering application fees, providing required documentation, and working with immigration attorneys or specialists to ensure proper processing.
What documents are required for an international relocation?
Required documents typically include passports, birth certificates, marriage certificates, educational transcripts, medical records, police clearances, and employment verification letters. Specific requirements vary by destination country, and many documents may need to be notarized, apostilled, or translated into the local language.
How long does it take to get a visa for an overseas assignment?
Visa processing times vary significantly by country and visa type, ranging from a few weeks to several months. Some countries offer expedited processing for business relocations, while others may require extensive background checks that extend processing time, which is why early application submission is crucial.
Can my spouse and dependents get visas too?
Yes, most work visa programs include provisions for dependent visas covering spouses and unmarried children under a certain age. The application process for dependent visas often mirrors the primary applicant’s process, requiring similar documentation and sometimes separate interviews or medical examinations.
Who handles customs clearance and import documentation?
Your relocation company or moving service provider typically handles customs clearance and import documentation, working with international shipping partners and customs brokers. This includes preparing required customs forms, duty calculations, and ensuring compliance with destination country import regulations and restrictions.
What items are prohibited or restricted in international moves?
Prohibited items commonly include firearms, hazardous materials, perishable foods, plants, certain electronics, and medications without proper permits. Each country has specific restrictions that may include items like alcohol, tobacco, books, artwork, or religious materials, so detailed inventory review is essential before shipping.
How is the cost of shipping calculated?
International shipping costs are typically calculated based on volume (cubic feet or meters), weight, destination, shipping method (air vs. ocean), and additional services like packing and insurance. Ocean freight is more economical for large shipments but takes longer, while air freight offers faster delivery at higher cost.
Are storage services available for items I don’t ship abroad?
Yes, most relocation packages include short-term or long-term storage options for items you don’t want to ship internationally. Storage services can accommodate furniture, seasonal items, or belongings you plan to retrieve when you return, with costs typically covered under your relocation benefits.
Domestic Relocation FAQs
What is considered a domestic relocation?
A domestic relocation refers to a move within the same country, typically involving a transfer to a new city, state, or region for employment purposes. These moves are generally less complex than international relocations but still require coordination of household goods transportation, temporary housing, and various logistical arrangements.
How is a corporate relocation different from a personal move?
Corporate relocations are employer-sponsored moves that typically include comprehensive benefits packages, professional moving services, and reimbursement for various expenses. Personal moves are self-funded and managed, without employer assistance for costs, professional coordination, or additional support services like house-hunting trips or temporary lodging.
What benefits are included in a typical domestic relocation package?
Typical domestic packages include household goods transportation, temporary housing allowances, house-hunting trips, real estate assistance, moving expense reimbursements, and sometimes spousal job search support. The specific benefits vary by company and employee level, with executive packages often including additional services like home sale guarantees or cost-of-living adjustments.
Does my employer offer a lump sum or direct billing option?
Many employers offer both options, allowing you to choose between receiving a lump sum payment to manage your own move or having the company directly pay approved vendors and services. Lump sum options provide more flexibility but require you to manage all logistics, while direct billing offers more support but less control over vendor selection.
What moving expenses are reimbursable?
Reimbursable expenses typically include professional moving services, packing materials, transportation costs, temporary lodging, house-hunting trips, and storage fees. Some packages also cover real estate transaction costs, utility connection fees, and miscellaneous expenses related to establishing your new residence.
Are relocation benefits taxable?
Many relocation benefits are considered taxable income by the IRS, including lump sum payments, real estate assistance, and certain reimbursements. However, some direct payments to service providers may not be taxable to you, and employers often provide tax assistance or gross-up payments to offset the additional tax burden.
What happens if my relocation costs exceed my allowance?
If costs exceed your allowance, you’re typically responsible for paying the difference out of pocket unless your employer approves additional assistance for exceptional circumstances. This is why careful budgeting and understanding your benefit limits upfront is crucial for managing your relocation expenses effectively.
How much household weight can I move within the U.S.?
Domestic relocation weight allowances vary by company and employee level, typically ranging from 5,000 to 18,000 pounds for household goods. Some companies provide unlimited weight allowances, while others base limits on home size, family size, or job grade, similar to military weight allowance structures.
Does my relocation package cover selling my current home?
Many corporate packages include home sale assistance such as realtor fee reimbursement, closing cost assistance, or home sale guarantee programs. The level of assistance varies significantly between employers, with some offering comprehensive real estate services while others provide only basic transaction cost reimbursements.
Are realtor fees or closing costs reimbursable?
Realtor fees and closing costs are often reimbursable under corporate relocation packages, though coverage limits and specific eligible expenses vary by employer. ARC’s realtor rebate program can provide additional savings beyond your employer’s reimbursement, potentially putting thousands of dollars back in your pocket from real estate transactions during your relocation.
FAQs About ARC Relocation
How can ARC Relocation make my PCS move easier?
ARC Relocation provides comprehensive support including connecting you with military-experienced real estate agents, coordinating home sales and purchases, and offering cash rebates on real estate transactions. We understand military timelines and can help streamline your relocation process from start to finish.
What relocation services does ARC Relocation provide for military families?
ARC provides home selling and buying assistance, real estate agent connections, cash rebates worth thousands of dollars, temporary housing coordination, and comprehensive relocation planning. We specialize in military moves and understand the unique challenges and timelines that service members face.
How do I get started with ARC Relocation for my military move?
Simply contact ARC to schedule a free consultation where we’ll assess your relocation needs and create a custom plan for your PCS move. We’ll connect you with appropriate resources and ensure you receive all available benefits and rebates throughout your relocation process.
Does ARC Relocation help with both domestic and overseas PCS moves?
Yes, ARC assists with both domestic and international military relocations, providing specialized support for the unique requirements of each type of move. Our global partnerships and experience with military regulations help ensure smooth transitions regardless of your destination.
How does ARC Relocation work with military allowances and reimbursements?
ARC works within the existing military reimbursement system to maximize your benefits while providing additional value through our rebate programs and specialized services. We help you navigate military allowances and ensure you receive all entitled benefits while potentially saving thousands through our real estate rebates.
Can ARC Relocation coordinate with my agency’s relocation policies?
Yes, ARC Relocation understands federal relocation regulations and works within your agency’s policies to provide compliant services while maximizing your benefits. We coordinate with government relocation programs to ensure seamless integration with your federal benefits while providing additional value through our specialized services and rebates.
Does ARC Relocation offer support for both domestic and international government moves?
Yes, ARC provides comprehensive support for both domestic and international government relocations, understanding the unique requirements and regulations for each type of move. Our experience with federal regulations and international partnerships ensures compliance with government policies while providing the specialized support government employees need.