Settling In Services With ARC Relocation
Overview
Settling in services are the post-arrival support a relocating employee and their family receive in their new location, covering bank accounts, driver’s licenses, healthcare registration, utility setup, school enrollment, and the dozens of administrative steps that come after the moving truck pulls away. ARC’s settling in services run alongside domestic and international relocations and adapt to each family’s specific situation rather than a one-size template
- What they cover: post-arrival administration, registration, integration, and cultural adjustment
- When they happen: from arrival day through the first 60-90 days, with ongoing touchpoints after that
- Who needs them: every relocating employee, especially families and international transferees
- How it works: needs assessment first, then local expert support for 1-2 days on the ground, then ongoing support as questions come up
- Why it matters: failed assignments and early returns almost always start with bad settling-in
What Are Settling In Services?
Settling in services are the practical, administrative, and personal support a relocating employee gets after they arrive at their new location. The work covers everything from opening a bank account and registering for a driver’s license to finding a doctor, enrolling kids in school, and figuring out how local utilities and tax authorities want to be paid.
This is the layer of relocation that decides whether the move actually succeeds. An employee can have a perfect visa, a flawless household goods shipment, and a beautiful new home — and still pack up and leave six months later because they couldn’t figure out the healthcare system or their kid hated their new school.
ARC’s settling in services handle all of that so the employee and family can focus on the move itself and the new role, not on bureaucratic paperwork in an unfamiliar system.
Settling In Services vs. Destination Services
These two terms get used interchangeably and shouldn’t be. Here’s the practical difference.
Destination services run from pre-decision through the first few days of arrival. They cover home finding, area orientation tours, school searches, neighborhood selection, and the work of choosing where the family will live.
Settling in services start the day the family arrives and run through the first 60 to 90 days. They cover the administrative setup, registrations, and integration that turn the new home into a functioning daily life, including bank accounts, driver’s licenses, healthcare, utilities, school enrollment, social security registration, and the rest.
Most assignments use both, with the same counselor coordinating across phases for continuity. A few companies bundle them under one name. The work is the same either way.
What’s Included in ARC’s Settling In Services
The program covers six workstreams, with the scope on each tailored to whether the move is domestic or international and what the family actually needs.
Home Setup
The first week in a new place is administrative chaos when handled alone. Settling in services take that off the employee’s plate.
The work includes utility connection (electricity, gas, water), internet and phone service activation, TV and streaming setup, vetted handyman and cleaning service introductions, furniture rental coordination if needed, and property insurance setup. For international moves, this also covers country-specific systems that don’t exist in the home country, like the BSN in the Netherlands or the codice fiscale in Italy that you need before you can do basically anything else.
Most home setup gets done in the first 7 to 14 days. The goal is a fully functional house by week two.
Local Orientation
Knowing where things are isn’t enough. You need to know which grocery store actually stocks what you cook with, which doctor speaks English (or your language), where the locals go versus where the tourists go, and how to navigate the unwritten rules that every neighborhood has.
ARC’s local experts spend one to two days on the ground with the employee and family, customized to what matters to them. That might be religious community connections, fitness facilities, specialty food sources, family-friendly activities, or the practical commute logistics for the new job.
This isn’t a generic city tour. It’s a tailored introduction to the specific version of the city the family is going to actually live in.
Administrative Support
Every country and most US states have a different set of administrative steps required to legally and practically live there. Getting them done in the right order saves weeks.
The work includes bank account opening and financial services setup, registration with local authorities (residency, tax ID, social security), driver’s license applications and license exchanges where reciprocity exists, vehicle registration, healthcare system registration and provider selection, and any country-specific permits or filings.
International moves often have more required steps and tighter timelines. Some countries require residence registration within 7 to 30 days of arrival, and missing the deadline can affect visa status. Domestic US moves usually involve fewer required filings, though state-specific items like vehicle registration and driver’s license transfer still have deadlines worth tracking.
Transportation Assistance
Getting mobile in a new place is one of the biggest practical hurdles, especially for families with school-age kids and dual-career couples.
ARC handles car rental during the initial settling period, guidance on whether to buy or lease in the destination, introductions to reputable dealers who won’t take advantage of newcomers, driver’s license exchange or testing assistance, vehicle insurance setup, and public transportation orientation including payment systems and route planning.
For international moves, vehicle decisions get more complicated. Some countries make it nearly impossible to import a US vehicle without expensive compliance modifications, while others have streamlined processes. The counselor walks through the options before any decisions get made.
Family Support
The family side of settling in is where assignments succeed or fail.
For accompanying partners, ARC supports career transition planning, job search coaching, networking introductions, and information on work rights tied to dependent visas. This is direct, hands-on support rather than a referral to a generic service.
For children, our relocation specialists handle school system explanations (curriculum differences, grading systems, calendar differences), school visits and interviews, application and registration support, and childcare or after-school activity placement. School placement is often the single most stressful part of a family move, and starting it early in the relocation timeline is one of the highest-leverage things HR can support.
Cultural Integration
Cultural adjustment isn’t optional for international assignments. It’s the difference between a family that’s surviving and one that’s thriving.
ARC’s cross-cultural training covers practical conversational language training with certified instructors, cross-cultural workshops for the whole family, introduction to local customs and business culture, and social networking opportunities with both expat and local communities. The training is designed to be practical and conversational rather than academic.
For domestic US moves, cultural integration looks different though still matters. Moving from Boston to Birmingham, or from rural Idaho to downtown San Francisco, involves real adjustment that benefits from structured support. ARC’s content on moving to a new state covers some of the practical side.
Settling In Timeline: What to Expect
The settling in phase typically runs from arrival day through about 90 days, with the heaviest work happening in the first month.
Days 1-3: Airport pickup, temporary or new home arrival, immediate essentials (groceries, basic utilities check, SIM card or local phone setup, cash and banking access).
Days 4-14: Local orientation with the ARC counselor, bank account opening, residency registration where required, school enrollment if not already complete, healthcare provider selection, internet and TV setup.
Days 15-30: Driver’s license and vehicle registration, ongoing utility connections (gas, water, any specialized services), insurance setups, social and community connections, language training kickoff if international.
Days 30-90: Continued cultural integration, spouse career support, settling into daily routines, ongoing administrative items as they come up, check-ins with the ARC counselor to address anything that’s still rough.
Post-90 days: Touchpoints continue as questions arise. Settling in support doesn’t end at a hard date. It tapers as the family gets established.
Settling In Services FAQs
What’s the difference between settling in services and destination services?
Destination services cover the pre-arrival and home-finding phase, including choosing the neighborhood, finding the house or apartment, and school searches before the move. Settling in services cover the post-arrival administrative and integration phase, including bank accounts, registrations, utility setup, and ongoing support during the first 60-90 days in the new location.
How long do settling in services last?
The intensive phase runs 60 to 90 days from arrival, with the heaviest work concentrated in the first month. Ongoing touchpoints continue after that as new questions arise, so there’s no hard end date and support tapers as the family settles.
Are settling in services worth the cost on a domestic move?
Often yes, especially for relocations across state lines with families involved. Driver’s license transfers, vehicle registration, healthcare provider changes, and school enrollment all have state-specific rules that benefit from local expert guidance, and the time saved usually justifies the cost.
What if the employee speaks the local language already?
Language fluency helps, though it doesn’t eliminate the value of settling in services. Knowing how to read a Spanish lease isn’t the same as knowing which Madrid neighborhoods fit a specific family, how the Spanish tax system actually works in practice, or which local doctor takes the company’s expat health plan. Local expertise covers more than language.
Can settling in services be added to an existing relocation policy?
Yes. ARC plugs settling in services into existing corporate relocation programs as a standalone module. The needs assessment establishes scope, and the work integrates with whatever moving, visa, and destination services the company already has in place.
Do settling in services include the spouse and children?
Yes, family support is one of the core workstreams. Spouse career assistance, school enrollment, childcare placement, and family cultural integration all run as part of the standard program for families.
What countries do ARC’s settling in services cover?
ARC delivers settling in services across more than 85 countries through a network of local experts, plus full coverage across the US for domestic moves. The on-the-ground support varies by destination, though the core program structure stays consistent.
Who runs the settling in process at ARC?
A dedicated ARC counselor manages each employee’s settling in program from kickoff through the post-arrival period, with local experts on the ground in the destination handling the in-person work. The counselor is the single point of contact for both HR and the transferring employee.
Final Thoughts
The companies that get relocation right understand that the move doesn’t end at the airport. It ends when the family is functioning in their new life — kids settled in school, partner finding their footing, employee focused on the new role rather than on figuring out which form they need for the local tax authority. Settling in services are what get the family from arrival to actually settled, and skipping or skimping on them is one of the most expensive mistakes in corporate relocation.
ARC has spent decades building the local expert networks and counselor expertise that make settling in work, across both domestic US moves and international assignments in more than 85 countries. Whether this is your first relocation or your hundredth, we can integrate settling in services into your existing program or run them as a standalone engagement.
Contact ARC Today for More Expert Relocation Advice and Guidance!
Call ARC at 866.697.3561 or contact us online today to talk through settling in support for your transferring employees.








